All prices are subject to availability, prices are subject to change until full payment is received and confirmation is issued. Tickets are sold as date and time specific. For bus tours boarding and seating will be on a first come first serve basis. While Dyker Heights Christmas Lights makes every effort to provide on-time service, it does not guarantee its departure and arrival times which may be delayed by any number of factors. Dyker Heights Christmas Lights assume no liability or responsibility for any conditions beyond its control that may interrupt or cancel any tours.
Booking Confirmation and Departure Point:
Present your ticket voucher at the time of check-in to the staff on location. You can present a paper ticket or mobile ticket. The tour details and ticket voucher are presented after purchase for printing and sent to the email address provided. The departure details are provided on the booking confirmation page and emailed. We are not held responsible for guests arriving after tour departure time or any personal items left behind.
Payment Options and Conditions:
When paying by credit card, your credit card is charged the order total as soon as we receive confirmation of your booking. If confirmation is not received instantly, an authorization is held against your card until it arrives. If you change or cancel your booking request, charges may apply. If you would like to pay by check or cash, please contact us directly via our contact page or by email to firstname.lastname@example.org
Refund Policy on All Tours:
Our tours may be cancelled for a full refund when cancelled before one week of departure. 50% refund if canceled between one week and 48 hours prior to departure. All tours are non-refundable when cancelled within 48-hours of the tour’s departure time.
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